Customer Form, Contacts Error: When Creating a Contact, Error is Raised: A value must be entered for "Address Line 1" (Doc ID 465401.1)

Last updated on FEBRUARY 23, 2015

Applies to:

Oracle Trading Community - Version 12.0.1 and later
Oracle Customer Support - Version 12.0.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to create a contact, the following error is raised:

ERROR
Form Validation Errors: A value must be entered for "Address Line 1"


Steps to Reproduce:
Responsibility: Customer Support Specialist
Navigation: Agent Dashboard

  1. Create Service Request
  2. Create Contact
  3. If you do not provide a value for Address Line 1, the above error is raised.

 

Cause

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