After Installing OTM 5.5 CU3 RU2, All Menus are Showing Symbols and Not Text

(Doc ID 465546.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.5.3
This problem can occur on any platform.

Symptoms

-- Problem Statement:
5.5 CU3 RU2 has been installed.
The Webserver has been stopped and restarted.
When logged on to OTM the menu is shown in no recognizable language, symbols are displayed and not text.

Cause

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