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iAssets: IAWF Workflow Errors During "Process Approved Request" Step (Doc ID 465561.1)

Last updated on JANUARY 30, 2022

Applies to:

Oracle iAssets - Version 11.5.10.0 and later
Information in this document applies to any platform.

Symptoms

Unable to process approved transfer requests successfully when logged in as the Destination approver due to the following errors:

Workflow Errors: IAWF, 13002, 13002
Failed Activity: Process Approved Request
Activity Type: Function
Error Name: 1
Error Message: User-Defined Exception
Error Stack: AME_ABSOLUTE_JOB_LEVEL_HANDLER.getJobLevelAndSupervisor(872025)....
(IA_WF_REQUEST_PKG.Process_Approved.IAWF, 13002, 189638, RUN)

Approval Options:
Approval Type: Only Destination approvals required
Approval Method: Cost Center Manager based approvals

Absolute Job Level rule is set to NULL for the Approving Manager

Cause

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