Approval Process Generate ASO_APR_INT.GET_ALL_APPROVERS Error

(Doc ID 465844.1)

Last updated on MAY 29, 2018

Applies to:

Oracle Quoting - Version 11.5.10.0 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
When attempting to initiate approval for a quote from HTML Quoting, the following error occurs:

This product requires use of a browser that supports JavaScript and that you run with scripting
enabled.
Error returned in ASO_APR_INT.GET_ALL_APPROVERS.
oracle.apps.jtf.base.resources.FrameworkException: Error returned in
ASO_APR_INT.GET_ALL_APPROVERS. at
oracle.apps.jtf.util.ErrorStackUtil.getFrameworkException(ErrorStackUtil.java:104) at
oracle.apps.jtf.util.ErrorStackUtil.getDBFrameworkException(ErrorStackUtil.java:141) at
oracle.apps.qot.core.Approval.getQuoteApprovers(Approval.java:860) at
_oa__html._qotSApcApvlInit._jspService(_qotSApcApvlInit.java:784) at
oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119) at
oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417) at
oracle.jsp.JspServlet.doDispatch(JspServlet.java:267) at
oracle.jsp.JspServlet.internalService(JspServlet.java:186) at
oracle.jsp.JspServlet.service(JspServlet.java:156) at
javax.servlet.http.HttpServlet.service(HttpServlet.java:588) at
oracle.jsp.provider.Jsp20RequestDispatcher.include(Jsp20RequestDispatcher.java:103) at
oracle.jsp.runtime.OraclePageContext.include(OraclePageContext.java:475) at
_oa__html._qotSZzdContainer._jspService(_qotSZzdContainer.java:1355) at
oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119) at
oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417) at
oracle.jsp.JspServlet.doDispatch(JspServlet.java:267) at
oracle.jsp.JspServlet.internalService(JspServlet.java:186) at
oracle.jsp.JspServlet.service(JspServlet.java:156) at
javax.servlet.http.HttpServlet.service(HttpServlet.java:588) at
oracle.jsp.provider.Jsp20RequestDispatcher.forward(Jsp20RequestDispatcher.java:162) at
oracle.jsp.runtime.OraclePageContext.forward(OraclePageContext.java:187) at
_oa__html._qotSAppApvlSmry._jspService(_qotSAppApvlSmry.java:1068) at
oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119) at
oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417) at
oracle.jsp.JspServlet.doDispatch(JspServlet.java:267) at
oracle.jsp.JspServlet.internalService(JspServlet.java:186) at
oracle.jsp.JspServlet.service(JspServlet.java:156) at
javax.servlet.http.HttpServlet.service(HttpServlet.java:588) at
org.apache.jserv.JServConnection.processRequest(JServConnection.java:456) at
org.apache.jserv.JServConnection.run(JServConnection.java:294) at
java.lang.Thread.run(Thread.java:534) Error returned in ASO_APR_INT.GET_ALL_APPROVERS.
oracle.apps.jtf.base.resources.FrameworkException: ORA-20001: Oracle Approvals Management has
found parallelization coniguration wheras the context in which AME invoked using ame_api does not
support parallelization. at
oracle.apps.jtf.util.ErrorStackUtil.getFrameworkException(ErrorStackUtil.java:109) at
oracle.apps.jtf.util.ErrorStackUtil.getDBFrameworkException(ErrorStackUtil.java:141) at
oracle.apps.qot.core.Approval.getQuoteApprovers(Approval.java:860) at
_oa__html._qotSApcApvlInit._jspService(_qotSApcApvlInit.java:784) at
oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119) at
oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417) at
oracle.jsp.JspServlet.doDispatch(JspServlet.java:267) at
oracle.jsp.JspServlet.internalService(JspServlet.java:186) at
oracle.jsp.JspServlet.service(JspServlet.java:156) at
javax.servlet.http.HttpServlet.service(HttpServlet.java:588) at
oracle.jsp.provider.Jsp20RequestDispatcher.include(Jsp20RequestDispatcher.java:103) at
oracle.jsp.runtime.OraclePageContext.include(OraclePageContext.java:475) at
_oa__html._qotSZzdContainer._jspService(_qotSZzdContainer.java:1355) at
oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119) at
oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417) at
oracle.jsp.JspServlet.doDispatch(JspServlet.java:267) at
oracle.jsp.JspServlet.internalService(JspServlet.java:186) at
oracle.jsp.JspServlet.service(JspServlet.java:156) at
javax.servlet.http.HttpServlet.service(HttpServlet.java:588) at
oracle.jsp.provider.Jsp20RequestDispatcher.forward(Jsp20RequestDispatcher.java:162) at
oracle.jsp.runtime.OraclePageContext.forward(OraclePageContext.java:187) at
_oa__html._qotSAppApvlSmry._jspService(_qotSAppApvlSmry.java:1068) at
oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119) at
oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417) at
oracle.jsp.JspServlet.doDispatch(JspServlet.java:267) at
oracle.jsp.JspServlet.internalService(JspServlet.java:186) at
oracle.jsp.JspServlet.service(JspServlet.java:156) at
javax.servlet.http.HttpServlet.service(HttpServlet.java:588) at
org.apache.jserv.JServConnection.processRequest(JServConnection.java:456) at
org.apache.jserv.JServConnection.run(JServConnection.java:294) at
java.lang.Thread.run(Thread.java:534) ORA-20001: Oracle Approvals Management has found
parallelization coniguration wheras the context in which AME invoked using ame_api does not
support parallelization.

Cause

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