One-to-One Fullfillment: Error with OMO MASS Email Request: java.lang.IllegalStateException: Not connected

(Doc ID 466263.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle One-to-One Fulfillment - Version to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
Checked for relevance on 12-May-2014


Campaign emails sent from Marketing fail with an outcome of JTF_FM_PROC_PROCESS_FAILED.

Mass request campaigns delivered from Marketing to One-to-One Fulfillment fail and the error log shows the following error:



Fresh install where One-to-One Fulfillment Server is being configured for the first time, or where the Email Server configuration is changed in an existing implementation.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms