One-to-One Fullfillment: Error with OMO MASS Email Request: java.lang.IllegalStateException: Not connected
(Doc ID 466263.1)
Last updated on AUGUST 28, 2021
Applies to:
Oracle One-to-One Fulfillment - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]Information in this document applies to any platform.
Symptoms
Campaign emails sent from Marketing fail with an outcome of JTF_FM_PROC_PROCESS_FAILED.
Mass request campaigns delivered from Marketing to One-to-One Fulfillment fail and the error log shows the following error:
Changes
Fresh install where One-to-One Fulfillment Server is being configured for the first time, or where the Email Server configuration is changed in an existing implementation.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |