One-to-One Fullfillment: Error with OMO MASS Email Request: java.lang.IllegalStateException: Not connected (Doc ID 466263.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle One-to-One Fulfillment - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
Checked for relevance on 12-May-2014


Symptoms

Campaign emails sent from Marketing fail with an outcome of JTF_FM_PROC_PROCESS_FAILED.

Mass request campaigns delivered from Marketing to One-to-One Fulfillment fail and the error log shows the following error:

 








Changes

Fresh install where One-to-One Fulfillment Server is being configured for the first time, or where the Email Server configuration is changed in an existing implementation.

Cause

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