Duplicate Contacts Are Created in Oracle Sales
(Doc ID 467046.1)
Last updated on AUGUST 13, 2019
Applies to:Oracle Sales - Version 18.104.22.168 and later
Information in this document applies to any platform.
Duplicate Contacts are created in Oracle Sales and Oracle Customers Online.
(R) Sales User
(N) Sales Dashboard > click Customer link
- Query back a Customer
- Go to the Contacts section and click on the Create Contact button
- Create a Contact with a name which already exists
- Observe that a duplicate contact is created with no warning/error message to advise that contact already exists
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