R12 AGIS Cannot Create Customer / Supplier Association - Error: Operating unit access is not allowed (Doc ID 467353.1)

Last updated on AUGUST 16, 2017

Applies to:

Oracle Financials Common Modules - Version 12.0.0 and later
Oracle General Ledger - Version 12.0.0 and later
Oracle Receivables - Version 12.0.0 and later
Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

In AGIS (Advanced Global Intercompany Syste) when trying to create a Customer / Supplier association the following error occurs:

Operating unit access is not allowed. Please check that access is allowed to the operating unit: &ORG_NAME, &ORG_ID


 Steps to reproduce
----------------------

  1. go to Intercompany Super User responsibility - R12
  2. Setup Tab
  3. Invoicing Options Tab
  4. Customer and Supplier Associations Region (left)
  5. Click Create Customer Association button
  6. Legal Entity: NV Vision XXLE
  7. Operating Unit: Vision XXOU
  8. Organization: Vision XXORG1
  9. Selection of Vision XXORG2
  10. Click Continue button
  11. Select create new customer
  12. Customer Account Name: XXACCN
  13. Bill To Site: XXSITE
  14. Click Finish button

Cause

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