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Cannot Create Customer / Supplier Association - Error: Operating unit access is not allowed (Doc ID 467353.1)

Last updated on JULY 09, 2019

Applies to:

Oracle Financials Common Modules - Version 12.0.0 and later
Oracle General Ledger - Version 12.0.0 and later
Oracle Receivables - Version 12.0.0 and later
Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

This was initially detected in AGIS (Advanced Global Intercompany System) but it applies in all similar situations.

When trying to create a Customer / Supplier association the following error occurs:

Operating unit access is not allowed. Please check that access is allowed to the operating unit: &ORG_NAME, &ORG_ID


 Steps to reproduce
----------------------

  1. go to Intercompany Super User responsibility - R12 (or relevant responsibility)
  2. Setup Tab
  3. Invoicing Options Tab
  4. Customer and Supplier Associations Region (left)
  5. Click Create Customer Association button
  6. Legal Entity: NV Vision XXLE
  7. Operating Unit: Vision XXOU
  8. Organization: Vision XXORG1
  9. Selection of Vision XXORG2
  10. Click Continue button
  11. Select create new customer
  12. Customer Account Name: XXACCN
  13. Bill To Site: XXSITE
  14. Click Finish button

Changes

 

Cause

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