Users Suddently Stop Receiving Email Notifications
(Doc ID 467516.1)
Last updated on AUGUST 08, 2024
Applies to:
Oracle Workflow - Version 11.5.10.2 to 12.2 [Release 11.5.10 to 12.2]Information in this document applies to any platform.
Symptoms
Users suddenly stop receiving email notifications. Nothing has changed in the application recently.
Examination of the java mailer log file shows:
Maximum number of errors (1000) have been reached for this Service Component ->
oracle.apps.fnd.cp.gsc.ProcessorException: An unexpected RuntimeException or Throwable occurred
-> java.lang.OutOfMemoryError
This Automatic Service Component has been restarted the maximum of 10 times after stopping with error. Thus, it has been system deactivated -> oracle.apps.fnd.cp.gsc.ProcessorException: An unexpected RuntimeException or Throwable occurred -> java.lang.OutOfMemoryError
oracle.apps.fnd.cp.gsc.ProcessorException: An unexpected RuntimeException or Throwable occurred
-> java.lang.OutOfMemoryError
This Automatic Service Component has been restarted the maximum of 10 times after stopping with error. Thus, it has been system deactivated -> oracle.apps.fnd.cp.gsc.ProcessorException: An unexpected RuntimeException or Throwable occurred -> java.lang.OutOfMemoryError
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |