Users Suddently Stop Receiving Email Notifications
(Doc ID 467516.1)
Last updated on OCTOBER 25, 2019
Applies to:Oracle Workflow - Version 220.127.116.11 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
Checked for relevance on 23-Jun-2017
Users suddenly stop receiving email notifications. Nothing has changed in the application recently.
Examination of the java mailer log file shows:
oracle.apps.fnd.cp.gsc.ProcessorException: An unexpected RuntimeException or Throwable occurred
This Automatic Service Component has been restarted the maximum of 10 times after stopping with error. Thus, it has been system deactivated -> oracle.apps.fnd.cp.gsc.ProcessorException: An unexpected RuntimeException or Throwable occurred -> java.lang.OutOfMemoryError
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