Using Cross Reference Items But Only Ordering Internal Item on Sales Order

(Doc ID 467524.1)

Last updated on FEBRUARY 07, 2018

Applies to:

Oracle Order Management - Version to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 16-Jan-2014***


User has setup Cross Reference Items in Inventory for internal reporting purposes only.  Not using Customer Cross References, but need to order Internal Item against Cross Reference on Sales Order.

When attempting to enter Internal Item on Lines, it is only validated against the Cross Referenced item--the Internal Item does not show up in LOV for users.


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