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Error - 'Internal Error! API returned error without error message' When Assigning Serial Number To An Item Instance (Doc ID 468111.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Installed Base - Version 11.5.9 to 11.5.9 [Release 11.5]
Information in this document applies to any platform.

Symptoms

When attempting to update an item instance with a serial number the following error occurs:

ERROR
Internal Error! API returned error without error message

Steps To Reproduce:
The issue can be reproduced at will with the following steps:

1. (R) Oracle Installed Base User
2. (N) Query the Customer and enter the product number which you want to assign the serial number to.
3. Enter the serial number, save and error occurs.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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