My Oracle Support Banner

What Happened To Receivables Collections Workbench Menu In R12? (Doc ID 468669.1)

Last updated on OCTOBER 09, 2018

Applies to:

Oracle Advanced Collections - Version 12.0.0 and later
Information in this document applies to any platform.

Goal

You have just installed Release 12 and now you can't find the AR Collections Workbench with the Customer Accounts, Account Details, Customer Calls and Correspondence forms (ARXCWMAI) or the Recievables Dunning Letters.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.