One-to-One Fulfillment Requests Fail when Special Characters & < > " are Found in Document

(Doc ID 468683.1)

Last updated on APRIL 20, 2013

Applies to:

Oracle One-to-One Fulfillment - Version to [Release 11.5.10]
Information in this document applies to any platform.
Checked for relevance on 23-Mar-2012


When attempting to print documents that contain special characters (eg:  & <  "  ' ) using One-to-One Fulfillment, the fulfillment requests fail and the following error is reported in the jtffmctl.txt log file:


1. Print a document (eg Cover letters in Student Systems, Campaigns in Marketing etc) from any module that uses One-to-One Fulfillment for printing.

The concurrent request fails.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms