R12 AGIS Query Not Returning Newly Created Customer And Supplier Association (Doc ID 469246.1)

Last updated on JANUARY 16, 2015

Applies to:

Oracle General Ledger - Version 12.0.2 and later
Information in this document applies to any platform.
Advanced Global Intercompany System
Checked for currency on 31-OCT-2013.


Symptoms

Steps to Reproduce:
Responsibility: Intercompany Super User
Navigation: Setup > Invoicing Options > Customer & Supplier association.

Create customer association and Save.     

Confirmation message: "Customer Association was saved" is shown on the screen.                         

Search for the newly created customer association and find that the record is not retrieved.

When creating  a new 'Outbound transaction' and click 'Submit'.

The following message is issued:

"The Intercompany Transaction requires Invoice and the Recipient organization
does not have a Customer Association with the Initiator organization. If an
Association exists, check that the Customer and Site are valid and active."

Cause

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