Smart Link From Job To Documents Gives Error (Doc ID 469283.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Forwarding and Brokerage Operations - Version 5.5 and later
Information in this document applies to any platform.
***Checked for relevance on 22-Nov-2013***

Symptoms

-- Problem Statement:
Smart link to documents (JOB smart link) produces an error (java.lang.NullPointerException) in OTM 5.5 CU03.


-- Steps To Reproduce:
Go to our TEST environment where 5.5 CU03 is loaded.

1) Login to OTM
2) From menu go to FORWARDING / JOB / JOB FINDER
3) Search on any Job Id.
4) Right-click on box next to job id (for smart link) and select DOCUMENTS. This generates the error message below.

java.lang.NullPointerException
at glog.ejb.finderset.db.FinderSetPK.hashCode(FinderSetPK.java:51)
at weblogic.ejb20.locks.ExclusiveLockManager.getBucketForPk(ExclusiveLockManager.java:101)
at weblogic.ejb20.locks.ExclusiveLockManager.getBucketForPk(ExclusiveLockManager.java:105)
at weblogic.ejb20.locks.ExclusiveLockManager.getOwner(ExclusiveLockManager.java:229)
at weblogic.ejb20.manager.ExclusiveEntityManager.alreadyCached(ExclusiveEntityManager.java:1277)
at weblogic.ejb20.manager.BaseEntityManager.findByPrimaryKey(BaseEntityManager.java:1540)
at weblogic.ejb20.manager.BaseEntityManager.remoteFindByPrimaryKey(BaseEntityManager.java:1500)
at weblogic.ejb20.internal.EntityEJBHome.findByPrimaryKey(EntityEJBHome.java:379)
at
glog.ejb.finderset.ejb_FinderSet_rtrhg2_HomeImpl.findByPrimaryKey(ejb_FinderSet_rtrhg2_HomeImpl.java
:136)
at glog.server.finderset.FinderSetSessionBean.getFinderSet(FinderSetSessionBean.java:87)
at
glog.server.finderset.FinderSetSessionServerSideEJBWrapper.getFinderSet(FinderSetSessionServerSideEJ
BWrapper.java:80)
at
glog.server.finderset.FinderSetSessionHome_a5gnkz_EOImpl.getFinderSet(FinderSetSessionHome_a5gnkz_EO
Impl.java:424)
at
glog.server.finderset.FinderSetSessionHome_a5gnkz_EOImpl_WLSkel.invoke(ILweblogic.rmi.spi.InboundReq
uest;Lweblogic.rmi.spi.OutboundResponse;Ljava.lang.Object;)Lweblogic.rmi.spi.OutboundResponse;(Unkno
wn Source)
at weblogic.rmi.internal.BasicServerRef.invoke(BasicServerRef.java:477)
at weblogic.rmi.cluster.ReplicaAwareServerRef.invoke(ReplicaAwareServerRef.java:112)
at weblogic.rmi.internal.BasicServerRef$1.run(BasicServerRef.java:420)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:147)
at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:415)
at weblogic.rmi.internal.BasicExecuteRequest.execute(BasicExecuteRequest.java:27)
at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:219)
at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:178)

-- Business Impact:
Loss of functionality.

Cause

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