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Customer Form, Business Purpose Issue: Bill To Address Does Not Default in Transaction (Doc ID 469840.1)

Last updated on JULY 10, 2020

Applies to:

Oracle Receivables - Version to [Release 11.5.10]
Information in this document applies to any platform.


Upon reviewing an existing customer record, you verified that there is a Bill To Purpose that is flagged as Primary. Yet when you create a sales order, the Bill To Address does not default in.

Steps To Reproduce:

  1. Responsibility: Order Management
    Navigation: Sales, Returns > Sales Orders
  2. Enter Sales Order for the customer record verified above
  3. Notice that the Ship To Address Defaults in but Bill To Address does not




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