Customer Form, Business Purpose Issue: Bill To Address Does Not Default in Transaction (Doc ID 469840.1)

Last updated on AUGUST 08, 2016

Applies to:

Oracle Receivables - Version: 11.5.10.0 to 11.5.10.3 - Release: 11.5.10 to 11.5.10
Information in this document applies to any platform.

Symptoms

Upon reviewing an existing customer record, you verified that there is a Bill To Purpose that is flagged as Primary. Yet when you create a sales order, the Bill To Address does not default in.


Steps To Reproduce:
  1. Responsibility: Order Management
    Navigation: Sales, Returns > Sales Orders
  2. Enter Sales Order for the customer record verified above
  3. Notice that the Ship To Address Defaults in but Bill To Address does not

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms