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When Submitting Repair Actuals Using Book Order, Why Is The Message:'Customer PO is required on a booked order' (Doc ID 469898.1)

Last updated on NOVEMBER 25, 2020

Applies to:

Oracle Depot Repair - Version to [Release 11.5]
Information in this document applies to any platform.


When submitting a 'Booked' order in repair actuals the following messages occur:

Caution: Error messages from Order Management
Caution: Customer PO is required on a booked order

The following steps are taken to re-produce the issue:
1. Create a repair order
2. Create a task
3. Assign Labor charges for the task
4. Run debrief successfully
5. Navigate to the repair actual tab
6. Enter the charges manually.
7. Book order.
    Note the messages.

It is expected that the field is optional and not mandatory.


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