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Remove Notification Detail.Html Attachment From FYI Email Supplier Notification (Doc ID 469899.1)

Last updated on AUGUST 11, 2021

Applies to:

Oracle iSupplier Portal - Version 11.5.10 to 12.2.5 [Release 11.5 to 12.2]
Oracle Purchasing - Version 11.5.10.2 to 12.2.5 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Symptoms

The email notification which is sent to the Supplier after approval of the Purchase Order (PO) includes an attachment that the supplier cannot open.

EXPECTED BEHAVIOR:
Expect the email notification sent to the Supplier not to contain the Notification Detail.html attachment.

STEPS:
The issue can be reproduced at will with the following steps:

1. Navigation: Purchasing > Supply Base > Suppliers > Sites,
    tab: General, Field : Supplier Notification Method = E-mail
2. Create a PO for the Supplier under step 1
3. Submit the PO for approval
4. Upon approval of the PO an FYI email notification is sent to the Supplier.
    This notification has a Notification Detail.html attachment.

Cause

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In this Document
Symptoms
Cause
Solution
References

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