My Oracle Support Banner

Booking Order Clears Tax Classification on Sales Order Line (Doc ID 469976.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Order Management - Version 11.5.10.0 and later
Information in this document applies to any platform.

Symptoms

On 12.0.1 in Production:
Find the Tax Classification Code cannot be overridden on the Sales Order correctly.
Once saving the Order, that field and value is nullified.

EXPECTED BEHAVIOR
Expect to be able to overwrite the Tax Classification Code on the Sales Order.

STEPS
The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Orders, Returns > Sales Orders
3. Create new order,
attempting to overwrite the Tax Classification Code
then recalculate tax---saving the order. That field is empty.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.