Booking Order Clears Tax Classification On Sales Order Line (Doc ID 469976.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 11.5.10.0 and later
Information in this document applies to any platform.
***Checked for relevance on 21-MAR-2014***

Symptoms

On 12.0.1 in Production:
Find the Tax Classification Code cannot be overridden on the Sales Order correctly. Once saving
the Order, that field and value is nullified.

EXPECTED BEHAVIOR
Expect to be able to overwrite the Tax Classification Code on the Sales Order.

STEPS
The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Orders, Returns > Sales Orders
3. Create new order, attempting to overwrite the Tax Classification Code---then recalculate
Tax---saving the order. That field is empty.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms