My Oracle Support Banner

Customer Form, Address Error: Update Of This Column Is Not Allowed because Printed, Posted, or Applied Transaction(s) exists for one of the sites for this address. (Doc ID 470046.1)

Last updated on JANUARY 09, 2024

Applies to:

Oracle Receivables - Version 11.5.10.0 and later
Information in this document applies to any platform.

Symptoms

When updating a customer address in Customers form, the following error is raised:

Error: Update of this column is not allowed because Printed, Posted, or Applied Transaction(s) exists for one of the sites for this address. Please requery the address to undo the changes and then create a new address.

Steps to reproduce

Responsibility: Receivables Manager
Navigation: Customers > Customers

  1. Query an existing customer.
  2. Click on the Address Details icon.
  3. Update the address including postal code.
  4. Press Save. The error appears.



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.