How To Query the Contracts and Warranties (Entitlements) For an Install Base Instance In Sql (Doc ID 470103.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Installed Base - Version 11.5.10 to 12.1.2 [Release 11.5 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 17-Jull-2014***


Goal

This document describes how to query the contracts and warranties (entitlements) for a particular Install Base instance (customer product) in SQL and make a trace file for it.
 
This document can be used for issue where the contracts returned for an instance in Install Base or the Service Request form is not as expected.

 

Solution

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