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Unable To View Reference Numbers From Related Shipments (Doc ID 470518.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.5.03
This problem can occur on any platform.

Symptoms

-- Problem Statement:
On 5.5.03,Find that reference numbers and remarks on a related shipment is not found even though the qualifiers are set with Allow Visibility on Related Shipments

EXPECTED BEHAVIOR
Expect that the reference numbers and remarks on related shipments are visible when looked up on the downstream shipment

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. set up Shipment reference qualifiers with the Allow Visibility on Related Shipments flag ticked.
2. Build 3 shipments using a multi-leg itinerary so that they are all related.
3. Add reference qualifiers that were set up with the Allow Visibility flag in the upstream shipment.
4. Choose a related shipment and run the View Related Remarks or View Related Reference Number
Smart Link

-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot view reference numbers and remarks on related shipments

Cause

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In this Document
  Symptoms
  Cause
  Solution
  References

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