"No data found using these search criteria" Error Searching for Install Base Instances in Service Request Form
(Doc ID 470760.1)
Last updated on JULY 21, 2020
Applies to:Oracle Teleservice - Version 12.0.2 and later
Information in this document applies to any platform.
When attempting to create a new Service Request for an existing Install Base instance, the instance cannot be found in the Instance field and the error below is shown if the instance number is entered:
" No data found using these search criteria"
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