My Oracle Support Banner

Interface trip stop fails with serial number errors, when item is NOT serial number controlled (Doc ID 470842.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Shipping Execution - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

 

On 11.5.10.2 in Production:
When attempting to run the Interface Trip Stop for one order, the following error occurs.

ERROR: NO SERIAL RECORDS FOUND FOR TRANSACTION_TEMP_ID 23479350

STEPS
The issue can be reproduced at will with the following steps:
1.  OM > Shipping > Interfaces > Inventory Interface–SRS
2.  Run Interface Trip Stop for the problematic delivery
3.  Interface Trip stop ends with warning
4.  Review the ITS log file, see the above error message.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.