Problem Code Mapping: Item Category LOV is Empty
(Doc ID 471762.1)
Last updated on FEBRUARY 06, 2022
Applies to:
Oracle Teleservice - Version 12.0.3 and laterInformation in this document applies to any platform.
Goal
When creating the Problem Code Mapping, users can not select the Category Type, since the value list is empty.
(R) Service
(N) Setup > Service Requests > Problem Code Mapping
Solution
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In this Document
Goal |
Solution |
References |