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Task Assignment Status Update is Not Possible in Dispatch Center in R12 (Doc ID 471864.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Field Service - Version 12.0.1 and later
Information in this document applies to any platform.
CSFDCMAI.fmb, CSFDCTKS.fmb

Symptoms

The Task Assignment Status field is not updateable by the user directly in Dispatch Center. The field is greyed out and cannot be changed.  Prior to R12 it was possible to change the Task Assignment status directly in Dispatch Center.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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