Creating Timecard, Errors: "An Error has been generated because worker information has not been found" (Doc ID 472378.1)

Last updated on JULY 15, 2016

Applies to:

Oracle Time and Labor - Version 11.5.10 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

Users get the following while trying to create Timecard from the Self Service Time Resposibility.

"'An Error has been generated because worker information has not been found"


The people who are getting this error message are people who had transfered from one Organization "ex. ORG1" to another Organization "ex. ORG2" at different times this year.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms