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Attribute16-20 Are Missing From Quick Sales Order Options Form. (Doc ID 472493.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Configure to Order - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
On 11.5.10.2 in Production:
When attempting to use Descriptive Flexfield (DFF) Attrubute16 - 20 on the Quick Sales Order
Options form (OEXOETEL), the following error occurs:

ERROR
APP-FND-01024: You passed an incorrect value to a flexfield user exit.

Cause: You passed USEDBFLDS="Y" to one of the flexfield user exits #FND POPID | LOADID | VALID | POPDESC | LOADDESC | VALDESC and the form does not have all the database SEGMENT1 - SEGMENTn or ATTRIBUTE1 - ATTRIBUTEn fields.

Action: Set USEDBFLDS="N" if the form does not use the SEGMENTn or ATTRIBUTEn fields.

Action: Check that all the SEGMENTn or ATTRIBUTEn fields are in the form. View previous messages
to see which field is missing.
APP-FND-01242: Cannot read value from field OPTIONS.ATTRIBUTE18

Cause: The field OPTIONS.ATTRIBUTE18 could not be located or read.

Action: This error is normally the result of an incorrectly-entered field name string in a
trigger, or a field name string that does not uniquely specify a field in your form. Correct your
trigger logic to precisely specify a valid field.

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Via the Responsibility: Order Management Super User
2. Navigate: Orders, Returns > Quick Sales Orders
3. From an order line, go to Help > Diagnostics > Examine. You will see ATTRIBUTE 16-20
available.
4. From the options section for a configured item, go to Help>Diagnostics>Examine. You will
NOT see ATTRIBUTE 16-20.

-- Business Impact:
The issue has the following business impact:
Everytime users are using a DFF context that uses Attribute 16-20 in the configuration model,.it does not pass these values to the Option line items. Option lines only maintain ATTRIBUTE1 through ATTRIBUTE15.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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