Oracle Payroll - Version 11.5.10.2 and later Oracle Human Resources - Version 11.5.10.2 and later Information in this document applies to any platform.
Purpose
This document describes a common process to be used by development and support for all bugs.
Scope
The scope of this document includes Oracle's customer base.
Level of expertise is Novice
The scope of this document is to:
1. Define processes for Production Bugs and Backport Requests, which generally deal with support and customers.
2. Explanation of the patching approach we take based on severity
Details
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