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Can I Change "Source Type" On Order Line After Booking A Sales Order? (Doc ID 472739.1)

Last updated on JANUARY 03, 2023

Applies to:

Oracle Order Management - Version to [Release 11.5.10]
Oracle Order Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle Order Management - Version 12.2.8 to 12.2.8 [Release 12.2]
Information in this document applies to any platform.


Have a Hybrid model that is interfaced into OM from external source with interfaced order in 'Booked' status.  There is a requirement to 'Dropship' some of the components some times.
The issue now is that users cannot change the 'Source Type' to 'External' on the sales order line as it is in booked status and line is interfaced to shipping.

How can this be resolved via the system / functionality?


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