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CRM Service: Usage Statistics of Solutions for Knowledge Management (Doc ID 472982.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Knowledge Management - Version to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.


How does one get a non-empty output when running the following Knowledge Management concurrent requests:

1. CS_KB_UPDATE_USAGE_SCORE module: Knowledge Management Calculate Solution Usage Score?
2. CS_KB_UPDATE_USED_CNT module: Knowledge Management update solution used count?


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