Why are Work Items Are Being Assigned To The Default Collector?

(Doc ID 473199.1)

Last updated on JULY 05, 2016

Applies to:

Oracle Advanced Collections - Version 11.5.10.0 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

When IEX: Strategy Management runs all work items are being assigned to the Default Resource
instead of the Collector assigned to the customer.


.

Cause

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