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Unexpected Error Generated When Trying To Access "Learner Home" Page (Doc ID 473283.1)

Last updated on JANUARY 02, 2025

Applies to:

Oracle Learning Management - Version 11.5.10.0 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Goal

Why does the user get the following error when logging into Oracle Learning Management using the Learner Self-Service responsibility:

## Detail 0 ##
java.lang.NullPointerException
at java.util.Hashtable.put(Hashtable.java:396)
at oracle.apps.fnd.framework.webui.OAPageContextImpl.putSessionValue(OAPageContextImpl.java:1390)
at oracle.apps.ota.learner.webui.LearnerControllerImpl.getContactId(LearnerControllerImpl.java:1496)
at oracle.apps.ota.learner.webui.LearnerControllerImpl.getLearnerId(LearnerControllerImpl.java:1237)
at oracle.apps.ota.learner.webui.LearnerHomeCO.processRequest(LearnerHomeCO.java:396)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:581)

Solution

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In this Document
Goal
Solution


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