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Some Offers Are Not Applied To Orders (Doc ID 549025.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Trade Management - Version 11.5.10 to 12.2.4 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Symptoms

One of the offers created is not applied to Order as intended.

Have created two offers:
A- for a specific ship to point
B - for a list of ship-to's including the one in offer A

Both offer are to generate an accrual for two items at different rates

Booked and shipped order for that particular ship-to and items. It only picks up the accrual for
offer A and does not have the correct amount accrued.

Both offers have the incompatible group set to BLANK



.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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