Some Offers Are Not Applied To Orders
(Doc ID 549025.1)
Last updated on AUGUST 11, 2022
Applies to:
Oracle Trade Management - Version 11.5.10 to 12.2.4 [Release 11.5 to 12.2]Information in this document applies to any platform.
Symptoms
One of the offers created is not applied to Order as intended.
Have created two offers:
A- for a specific ship to point
B - for a list of ship-to's including the one in offer A
Both offer are to generate an accrual for two items at different rates
Booked and shipped order for that particular ship-to and items. It only picks up the accrual for
offer A and does not have the correct amount accrued.
Both offers have the incompatible group set to BLANK
.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |