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Internal Server Error When Trying To Enter The Processed Date In The Adjust Form (Doc ID 549511.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Incentive Compensation - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

When trying to enter the processed date in the adjust form receive the following server error:

Internal Server Error: The server encountered an internal error or misconfiguration and was unable
to complete your request. Please contact the server administrator, you@your.address and inform
them of the time the error occurred, and anything you might have done that may have caused the
error. More information about this error may be available in the server error log."


The modjserv.log shows the following error:

[16/01/2008 07:48:37:550] (ERROR) ajp12: Servlet Error: OracleJSP: oracle.jsp.parse.JspParseException: Line # 20, <%@ include file="jtfsctp.jsp" %> Error: Include file not found: /jtfsctp.jsp
[16/01/2008 07:48:37:550] (ERROR) an error returned handling request via protocol "ajpv12"
[16/01/2008 07:48:37:550] (ERROR) balance: 6502 internal servlet error in server nyxx1.name.hj-int:16000
[16/01/2008 07:48:37:550] (ERROR) an error returned handling request via protocol "balance"
[16/01/2008 07:48:49:424] (ERROR) ajp12: Servlet Error: OracleJSP: oracle.jsp.parse.JspParseException: Line # 20, <%@ include file="jtfsctp.jsp" %> Error: Include file not found: /jtfsctp.jsp




.

Cause

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In this Document
Symptoms
Cause
Solution

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