Contract Termination Error: 'You cannot terminate this contract/line because a service request is pending'
(Doc ID 549546.1)
Last updated on MARCH 08, 2017
Applies to:Oracle Installed Base - Version 18.104.22.168 to 12.1.3 [Release 11.5 to 12.1]
Oracle Service Contracts - Version 22.214.171.124 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
Checked for relevance on 13-Aug-2014
When attempting to terminate a contract consisting of 3 lines, the following error occurs:
You cannot terminate this contract/line because a service
request is pending against this contract/line. Please try again later.
The issue can be reproduced at will with the following steps:
1. Search for a contract using the Contracts Launchpad.
2. Select Tools from the toolbar; select Terminate Contract. The error occurs.
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|This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.|