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Ability to Skip Select Request Type Page When There Is Only One Request Type (Doc ID 550487.1)

Last updated on DECEMBER 09, 2020

Applies to:

Oracle iSupport - Version 12.0 and later
Information in this document applies to any platform.


You would like to remove the "Select Request Type" page from the Service Request creation process in iSupport. You only have a single Service Request Type and would like to skip this page entirely with the only available value.  Is there any way to suppress this entire page?


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