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Service Request Print Friendly Format Truncates Text On Printing (Doc ID 550563.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Teleservice - Version 11.5.9 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

On 11.5.9 when printing the Printer Friendly Format version, the text is getting truncated.

The issue can be reproduced at will with the following steps:
1. Service Request -> Log and Notes -> Printer Friendly Format
=> Text gets truncated.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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