Validation failed for the field Salesperson in Order Management Interface - SRS (Doc ID 550573.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Shipping Execution - Version 11.5.10.0 to 11.5.10.2 [Release 11.5.10]
Oracle Order Management - Version 11.5.10.2 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.
***Checked for relevance on 18-Oct-2014***
ConcurrentProgram:WSHOMIS - Order Management Interface - SRS


Symptoms

On 11.5.10.2:
When attempting to submit the Order Management Interface - SRS program for the Stop Id: 785386 on the sales order: 117169,
the following error occurs in the log file:

InterfaceTripStop: processing stop_id 785386 for OM DSNO
no. of OE messages :1
Error msg: Validation failed for the field - Salesperson
Failed to interface Batch  75045  to Order Management because API interface_header_to_OM failed

InterfaceTripStop: total stops processed: 1
Stops processed for ORDER MANAGEMENT with status NORMAL: 0
Stops processed for ORDER MANAGEMENT with status WARNING: 1
Stops interfaced for ORDER MANAGEMENT: 0

The issue can be reproduced for this order with the following steps:
1. Log into the Order Management Super User responsibility.
2. Navigate to Shipping->Interfaces->Run.
3. Select the Order Management Interface - SRS program and submit it for the Stop Id 785386.

 

Cause

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