Pasta Error When Printing RTF Ddocuments Using One-to-One Fulfillment (Doc ID 550791.1)

Last updated on MAY 17, 2016

Applies to:

Oracle Marketing - Version 11.5.10.2 to 11.5.10.3 [Release 11.5]
Oracle One-to-One Fulfillment - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
BI Publisher (formerly XML Publisher) - Version 11.5 and later
Information in this document applies to any platform.
***Checked for relevance on 09-Oct-2011***

Oracle XML Publisher - Version: 9.0.4.0


Symptoms

When attempting to print RTF documents from the Campaign Workbench using One-to-One Fulfillment, the following error occurs in jtffmctl.txt and ErrorsXX.log files with a failed status:

Error

error[x].log

.. ..
java.lang.Exception: print command [FNDPSTAX -pnapex -t"" -/u01/admin/log/instancename/tmp/1.142343038243287E8-Print-test.pdf] failed with exit code '1' and error -- Pasta: Error: Error reading input file for type checking.
at oracle.apps.jtf.fm.engine.print.UniversalPrint.pasta(UniversalPrint.java:156)
.. ..

 

jtffmctl.txt log file

 

.. ..
(MDS SERVER) > [012108_084038346][oracle.apps.xdo.template.FOProcessor][EXCEPTION] java.lang.NoClassDefFoundError: org/xml/sax/Attributes
at oracle.apps.xdo.common.xml.XSLTHandler$SEEntry.<init>(XSLTHandler.java:529)
.. ..

Cause

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