Pasta Error When Printing RTF Ddocuments Using One-to-One Fulfillment

(Doc ID 550791.1)

Last updated on DECEMBER 01, 2017

Applies to:

Oracle Marketing - Version to [Release 11.5]
Oracle One-to-One Fulfillment - Version to [Release 11.5.10]
BI Publisher (formerly XML Publisher) - Version 11.5 and later
Information in this document applies to any platform.
***Checked for relevance on 09-Oct-2011***

Oracle XML Publisher - Version:


When attempting to print RTF documents from the Campaign Workbench using One-to-One Fulfillment, the following error occurs in jtffmctl.txt and ErrorsXX.log files with a failed status:



.. ..
java.lang.Exception: print command [FNDPSTAX -pnapex -t"" -/u01/admin/log/instancename/tmp/1.142343038243287E8-Print-test.pdf] failed with exit code '1' and error -- Pasta: Error: Error reading input file for type checking.
.. ..


jtffmctl.txt log file


.. ..
(MDS SERVER) > [012108_084038346][oracle.apps.xdo.template.FOProcessor][EXCEPTION] java.lang.NoClassDefFoundError: org/xml/sax/Attributes
at oracle.apps.xdo.common.xml.XSLTHandler$SEEntry.<init>(
.. ..


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