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Unable To See Service Agreements On Contracts Tab In Ebusiness Center (Doc ID 550930.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Service Contracts - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

On 11.5.10.2, For the service agreement Class, unable to view agreements under the Contracts tab of  eBusiness Center in Telesales. The same behavior is observed in Contact Center under  Customer Support Responsibility when "Authored" flag is checked.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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