OEXOEORD: Pricing Modifiers Are Not Firing For Configured Item (Doc ID 551164.1)

Last updated on APRIL 11, 2017

Applies to:

Oracle Advanced Pricing - Version 11.5.10 to 12.2.6 [Release 11.5 to 12.2]
Oracle Order Management - Version 11.5.10.0 to 12.2.6 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
FORM:OEXOEORD.FMB - Sales Orders


Symptoms


Find after configuring the configured item gets created but the modifiers defined do not fire for the
configured item. Has manual overridable modifiers and surcharges defined both at Order and Line
Level. The only manual modifiers that show up on the LOV for the configured item are the
order level manual modifier and surcharges. For rest of the sublines everything shows up.

EXPECTED BEHAVIOR
Expects to be able to adjust the price for a configured item. (One with * in the item name).

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to: Order, Returns > Sales Order
3. Create a new sales order for an ATO model item
4. Book the order
5. Do Actions > Progress Order to create the configured item.
6. On the newly configured item sales order line, do Actions > View Adjustments
Only sees manual adjustments for order level manual adjustments.

Using Actions > View Adjustments works correctly for all other items under the model.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms