My Oracle Support Banner

BMCCCI - AutoCreate Configuration Items Fails With ORA-01403: no data found (Doc ID 551260.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Configure to Order - Version 11.5.2 to 12.0.4 [Release 11.5.2 to 12.0]
Oracle Configure to Order - Version 12.2.8 to 12.2.8 [Release 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to run AutoCreate Configuration Items request for a Booked order for a CTO item
the following error occurs.

ERROR
Create_Item: ERROR: create_item::ndf::15ORA-01403: no data found


STEPS
The issue can be reproduced at will with the following steps:
Enter a Sales order for Model item, click on configurator , select options, book order.
Go to WIP responsibility and run Autocreate Configuration Items request

Request gets completed with a warning and no item is created.

Request log shows

Create_Item: p_mode AUTOCONFIG
Create_Item: Before getting validation org
Create_Item: Going to fetch Validation Org
ENTERING OE_SYS_PARAMETERS.VALUE
Going to get the value for MASTER_ORGANIZATION_ID
ENTERING OE_SYS_PARAMETERS_PVT.VALUE
Parameter Value: 105
Create_Item: Validation Org is :105
Create_Item: config_item_id::
Create_Item: ERROR: create_item::ndf::15ORA-01403: no data found
LEAVING OE_MSG_PUB.COUNT_AND_GET 0
Create_All_Items: Create_Item returned 0::item::20120
Create_All_Items: Create_All_Items::exp error::30::User-Defined Exception
LEAVING OE_MSG_PUB.COUNT_AND_GET 0
Create_And_Link_Item: Create_All_Items returned with 0
Create_And_Link_Item: create_and_link_item::exp error in stmt 110.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.