My Oracle Support Banner

External Learning Automaticlly Approves and No Notification is Sent To Approver (Doc ID 551400.1)

Last updated on APRIL 30, 2018

Applies to:

Oracle Learning Management - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

On 11.5.10 in Production:

External learning enrollments are automatically approved and not sent to approver.
Our business rule states all  external training must be approved by approver before being attended.


On customer workflow, HR_APPROVAL_REQ_FLAG for External Learning Entry is YES
but there is no HR_APPROVAL_REQ_FLAG for review page.

STEPS
Responsibility "Learning and development"
External Learning / add / Fill the field and click on button Apply.
There is no page to review and to send notification to an approver

BUSINESS IMPACT
The issue has the following business impact:
Learners can attend any external training without prior approval thereby presenting unexpected training expenses to our organization.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.