External Learning Automaticlly Approves and No Notification is Sent To Approver (Doc ID 551400.1)

Last updated on JULY 05, 2016

Applies to:

Oracle Learning Management - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

On 11.5.10 in Production:

External learning enrollments are automatically approved and not sent to approver.
Our business rule states all  external training must be approved by approver before being attended.


On customer workflow, HR_APPROVAL_REQ_FLAG for External Learning Entry is YES
but there is no HR_APPROVAL_REQ_FLAG for review page.

STEPS
Responsibility "Learning and development"
External Learning / add / Fill the field and click on button Apply.
There is no page to review and to send notification to an approver

BUSINESS IMPACT
The issue has the following business impact:
Learners can attend any external training without prior approval thereby presenting unexpected training expenses to our organization.

Cause

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