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iStore Order Confirmation Notification Email Has Formatting Issues (Doc ID 551428.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle iStore - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
iStore Order Confirmation notification is not formatted correctly. A lot of line breaks are missing
so causing a lot of data to be together.

For example, here is the Order Details:

Order Number: <ORDER_NUMBER> Order Date: <ORDER_DATE> Ship Method: <SHIPPING_METHOD> Shipping Information: <SHIPPING_ADDRESS>

Should be something like that (with line breaks)

Order Number: <ORDER_NUMBER>
Order Date: <ORDER_DATE>
Ship Method: <SHIPPING_METHOD>
Shipping Information: <SHIPPING_ADDRESS>

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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