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Sales Representative Unable To See Their Opportunity In Uwq (Doc ID 551531.1)

Last updated on MAY 18, 2020

Applies to:

Oracle TeleSales - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

-- Problem Statement:
When the user creates an opportunity from a lead  using the
Telesales responsibility, the opportunity does not get displayed under the My
Opportunities work type in the UWQ form.


EXPECTED BEHAVIOR
Expect to see the opportunity in the UWQ

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Login to applications as Sales Representative
2. Resp: Telesales Agent
3. Open Opportunity Center create a Opportunity for a Customer, Save Work.
4. Open UWQ - Opportunity is not seen in UWQ.

Cause

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In this Document
Symptoms
Cause
Solution


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