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Russian Language Support Failure For Data Imported From External Systems (Doc ID 552171.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 5.5.03 to 5.5.05 [Release 5.5]
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
On 5.5.3:

Russian characters imported from external systems are shown in OTM as question marks (???)

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:

Integrate Russian characters to OTM.

-- Business Impact:
The issue has the following business impact:
This problem is impacting customer's business as the customer runs the business in Russian.

Cause

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In this Document
Symptoms
Cause
Solution
References

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