Russian Language Support Failure For Data Imported From External Systems

(Doc ID 552171.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version: 5.5.03 to 5.5.05 - Release: 5.5 to 5.5
Information in this document applies to any platform.
***Checked for relevance on 06-Jan-2011***

Symptoms

-- Problem Statement:
On 5.5.3:

Russian characters imported from external systems are shown in OTM as question marks (???)

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:

Integrate Russian characters to OTM.

-- Business Impact:
The issue has the following business impact:
This problem is impacting customer's business as the customer runs the business in Russian.

Cause

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