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Obsoleted Profile Option for Oracle iSupport: Enable Service Request Template (Doc ID 552879.1)

Last updated on JULY 28, 2019

Applies to:

Oracle iSupport - Version 11.5.10 to 12.0.4 [Release 11.5 to 12]
Information in this document applies to any platform.
Information in this document applies to any platform.

Purpose

Correction to iSupport Implementation Guide

Following is documented in iSupport Implementation Guide 11.5.10-(Appendix A, Page A-7) and R12- (Appendix A, Page A-10):

Name of Profile Option Description
Oracle iSupport: Enable Service Request Template Determines whether service request template is able to be used. Yes: enable the template in creating a service request. No: do not use the template,show note type page.
Default = Y.

Scope

The Profile Option referenced above has been obsoleted since 11.5.10.  Customers implementing iSupport will not find this profile option in 11.5.10 or R12 and therefore should disregard this mention in the product Implementation Guide.

Details

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In this Document
Purpose
 Correction to iSupport Implementation Guide
Scope
Details

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