iReceivables External Users Are Unable To Search By Customer Number (Doc ID 552890.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle iReceivables - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 30-NOV-2012***


Symptoms

On 11.5.10 OIR.G cumulative patch 2 with Patch 6369513 applied:

When logging in  as an External user, the Customer Search by Customer Number does not give back any results.

The Search works fine by Customer Name or by '%'.

The Search by Customer Number works for internal iReceivables users but not external ones, although the setup was completed.

Cause

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