My Oracle Support Banner

Unable To Purge Step From Pay Scale:APP-PER-289569 Problem Deleting Corresponding Option In Benefit (Doc ID 553333.1)

Last updated on JANUARY 16, 2020

Applies to:

Oracle Human Resources - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

When attempting to purge a point within a pay scale via PUI that was linked previously to a grade
ladder, but not linked to any employee assignment the following error occurs:

ERROR
APP-PER-289569: There was a problem deleting a corresponding option in Benefit. Please consult
your support representative quoting error:

The Option <name> is used by at least one Option in Plan record. You cannot delete this
option until Option in Plan records are deleted..

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Work Structures>Grade>Pay Scale
2. Click on the point to remove
3. Click Purge>Save

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.