Receipt Application Form Doesn't Allow Cash Receipt To A Zero Dollar Invoice (Doc ID 554304.1)

Last updated on NOVEMBER 04, 2011

Applies to:

Oracle Receivables - Version: 12.0.1 and later   [Release: 12.0 and later ]
Information in this document applies to any platform.
***Checked for relevance on 15-Aug-2010***
FORM:ARXRWMAI.FMB - Receipts

Symptoms

The cash receipt application Doesn't allow application of a cash receipt to a zero dollar invoice
invoice. Error received:

This action has been blocked to avoid inaccurate accounting entries. Please contact Oracle
Support Services.

To Reproduce:

Enter a zero-invoice (i.e. with one line of zero amount).
Use a transaction type that allows over applications.
Enter a cash receipt.
Try to apply the cash receipt to the zero invoice (check the "Show closed invoices" option on the Tools menu).
Upon saving, the following message shows:





Cause

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